Privacy Policy

Freedom Operations LLC

Effective Date: July 16, 2026

Freedom Operations LLC ("Freedom Operations LLC," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our freight transportation, last-mile delivery, and business messaging services.

By using our website or services, you agree to the practices described in this Privacy Policy.

1. Company Information

Freedom Operations LLC
14819 Cedar Point Dr
Houston, TX 77070

Phone: (832) 962-3122

Email:management@freedomoperationsllc.com

2. Information We Collect

We may collect the following types of information:

Personal Information

Name
Business name
Mailing address
Pickup and delivery addresses
Email address
Telephone number
Mobile phone number
Billing information
Delivery instructions

Business Information

Company name
Shipping requirements
Delivery schedules
Freight details
Service requests

Website Information

When you visit our website, we may automatically collect:

IP address
Browser type
Device information
Pages visited
Time and date of visits
Website usage analytics

3. How We Use Your Information

We use your information to:

Provide freight and last-mile delivery services
Schedule pickups and deliveries
Process payments and invoices
Respond to customer inquiries
Send delivery notifications
Provide customer support
Improve our services
Maintain business records
Comply with legal obligations
Protect against fraud and unauthorized activity
Mobile information will not be shared with third parties for marketing purposes.

4. SMS and Business Messaging

If you opt in to receive SMS messages from Freedom Operations LLC, we may send messages regarding:

Delivery updates
Pickup confirmations
Appointment reminders
Dispatch notifications
Customer service communications
Account-related information

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

Reply HELP for assistance or contact us using the information above.

5. SMS Privacy Statement

SMS consent is not shared with third parties or affiliates for marketing purposes.

Freedom Operations LLC does not sell, rent, or share your mobile phone number or SMS opt-in information with third parties for their own advertising or marketing purposes.

We only use your mobile number to provide the communications you have requested or authorized.

6. Information Sharing

We may share information only when necessary to:

Process deliveries
Complete requested services
Comply with legal obligations
Protect our legal rights
Prevent fraud
Work with trusted service providers that assist our business operations

These service providers are required to protect your information and may only use it to perform services on our behalf.

7. Cookies and Analytics

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Measure website traffic
Analyze visitor behavior

You may disable cookies through your browser settings; however, some website features may not function properly.

8. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

9. Data Retention

We retain personal information only for as long as necessary to:

Provide services
Maintain business records
Meet legal and regulatory requirements
Resolve disputes
Enforce agreements

10. Your Privacy Rights

Subject to applicable law, you may request to:

Access your personal information
Correct inaccurate information
Request deletion of personal information
Withdraw consent where applicable

To make a request, contact us using the information below.

11. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. Children's Privacy

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under the age of 13.

13. Changes to This Privacy Policy

Freedom Operations LLC may update this Privacy Policy from time to time. Changes will be posted on this page with an updated Effective Date.

14. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us: